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We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

Email:

For product information or assistance:
angelina.martinez@griffcon.net

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. Griffcon customers may also use our telephone support center to contact a service representative during regular business hours:

1-949-420-0440 Extension 101
Monday to Friday   8:00am to 5:00pm (PST)

Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:

What kind of comment are you sending?

ComplaintProblemSuggestionPraise

What aspect of our business do you want to comment on?

Other:

Enter your comments in the space provided below:

Tell us how to get in touch with you:

Name
E-mail
Tel
FAX
Please contact me as soon as possible regarding this matter.

Telephone:

Live Customer Care Center
1-949-420-0440 Extension 101
Monday to Friday   8:00am to 5:00pm (PST)

Saturdays, Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.

FAX:

1-949-420-0444

Available 24/7

Snail Mail:

Send your inquiries to:

Griffcon, Incorporated
Attention: Customer Care Center
36 Argonaut, Suite 100
Aliso Viejo, CA 92656-1467

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